RESUME
Carsten Ley
born 1975 in Crailsheim, Germany
studied in 2001 in the UK
lived and worked from 2003 to 2006 in Mexico
residing since 2012 in Vietnam
Entrepreneur, Enabler & Project Lead in Customer Experience, Agile / Change Management & Business Transformation. Leading large scale project implementations in Europe, Latin-America & South-East Asia. Experienced public speaker and trainer.
WORK EXPERIENCE
Asia PMO | Founder & Consultant | since 2018
Lazada VN | VP Customer Experience & Service | 2016 - 2018
Home Credit VN | CX & Project Manager | 2013 - 2016
Deloitte Europe | Project & Change Consultant | 2008 - 2012
Previous work assignments in Citibank Germany, VW Mexico, Rolls-Royce UK and IBM Germany for Project Management, Employee Experience & Training
Special Skills
Straight-talker, spontaneous, funny and sharp. Broad knowledge about various industries and economical, social and cultural topics.
High energy performances with vast audience interaction and animation.
Fluent in German, English and Spanish.
Part-time Stand-up Comedian.
Achievements
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